Vacancy posted by: Unity Personnel Ltd who is acting as an employment business.
Title: Project Office Assistant / Project Assistant / Senior Customer Services
Location: York
Salary: Up to £22k
Benefits: Package includes pension and medical schemes, gym membership and incentive schemes.

THE COMPANY
This global organisation, founded in 1959 is committed to creating an environment that appreciates individuality. A company that recognises diversity as a broad collection of differences that encompasses many elements, including beliefs, race, work styles, age, education, ethnic origin, gender, ideas, physical ability, perspectives and more. Their commitment to their employees makes the company a better place to work, gives customers and communities outstanding service, and delivers greater value to stakeholders.

ROLE OVERVIEW
To work as part of a team on various Projects and Programmes and being responsible for the support, control documentation and standards that drive the methodologies in place. It will focus on providing project management support functions through reporting, training, policies and procedures, documentation management, management information updates and identifying quality issues and best practices for future working.

ESSENTIAL EXPERIENCE
• Experience working as an administrative assistant within a high profile customer environment.

DESIRABLE EXPERIENCE
• Experience of working in financial services
• Project management awareness
• An awareness of Project Management Methodologies
• Good coaching skills

ESSENTIAL PERSONAL SKILLS
• Excellent communication and interpersonal skills
• The ability to build positive relationships quickly
• Ability to learn and apply new methodologies quickly
• Ability to work at all levels with clients
• Able to demonstrate excellent organisational and time management skills
• Able to demonstrate excellent customer care skills
• Proficient in all Microsoft Office applications
• Comfortable in learning new software applications
• Ability to work independently with low level of supervision
• A ‘Can do’ attitude

THE PACKAGE
• Salary up to £22,000
• Pension Scheme
• Life Cover
• Disability
• Medical Insurance
• Financial Services
• Lifeworks
• Holidays
• Share Incentive Plan
• Season Ticket Loan Scheme
• Membership Warehouse Club
• Free On-site Gyms

KEY RESPONSIBILITIES
• To become an expert user and share knowledge and learning with all other users
• To assist managers in planning projects and using standard work breakdown structures and the relevant methodologies
• Review and monitor documents within project and programmes to ensure that project delivery standards are maintained and documents are fit for purpose
• Maintain a library of standard documents and archive existing project documentation
• Produce and distribute daily, weekly and monthly management information to all levels of the business and Clients
• Produce the Client Project Packs and ad hoc Management Information to provide an overview of activity across departments
• To develop and review documented standards for projects and programmes and ensure the standards are maintained through use of control measures
• Responsibility for identification of non-compliant projects and then ensuring that these are corrected in a timely manner
• Responsible for producing issue logs and updating for each major programme of work to ensure that the information is timely and accurate
• Produces and maintains weekly / monthly status reports for project team members and management
• To receive all work requests from clients and internal customers and update team plans to enable scheduling of projects
• Arrange meetings
• Organise Meet-Me Lines
• Maintain project mailboxes
• Collate customer feedback
• Produce minutes from project related meetings
• Identifies and highlights to the management team ways in which to improve the project process.

HOW TO APPLY
Unity Personnel Ltd provides permanent and temporary professional recruitment solutions across a range of industries. We have specialist consultants operating in the Commercial, Financial, IT, Legal, Sales, Marketing, Construction, Driving, Engineering and Industrial sectors.
Before a candidate is introduced to a Client, the Consultants at Unity Personnel Ltd follow a formal and unified Candidate process. This benefits the Client through a greater selection process and ensures that the position is best suited to the Candidate's qualifications, skills and experience.
You will be supported throughout the application process by a full registration, face to face interviews and continuous support during your interviews. You will be given your Consultant’s contact details in order to make sure the whole recruitment process is as smooth as possible.

All you have to do to apply for this position is send a copy of your updated CV to officejobs@unitypersonnel.co.uk and include all relevant experience and qualifications.



Start Date: 20-05-2008
Duration: permanent
Reference: J113B
Industry Sector: Admin & Secretarial - Other Admin & Secretarial
Salary: £22000 per annum Benefits: pension and medical schemes, gym membership and incentive schemes

Contact details

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